Independent Data Consultancy
This all happened 6 weeks ago, but with holidays and work commitments, it’s taken until now for me to write. I’d hoped SAP would produce a nice simple guide that I could just link to, but that would be too easy. The only other mention I’ve seen is a rather fanciful interpretation by another reseller […]
Customer: Care provider Our customer switched to Capsule CRM to handle their recruitment process. Capsule provides a really efficient way to create and monitor the recruitment workflow from first contact through interviews to training. Problem is, the database is ‘up there’ in the cloud. Typically of many cloud platforms, the focus is on data in. […]
Had a strange problem with File Events after migrating reports from an existing Crystal Server 2011 (SAP BI 4.1) to Crystal Server 2013 (SAP BI 4.2). The customer was making extensive use of File Events to trigger reports. It was nice to see the feature being used well, but for some strange reason the events […]
A customer had been using Gmail for their SAP BI SMTP server for the last 6 months. All worked fine and setup was simple. Early in February, they started to have intermittent problems sending reports by email. Probably once a week, the schedules would just fail. The fix was to simply rerun the failed instance. […]
When designing reports, one of the trickiest aspects is often just finding the data. There may be no database schema or the original designer is unavailable, often unhelpful. I’ve used the free version of Redgate’s SQL Search for some time. It’s great for finding column or table names. Especially useful if you want to find […]
Sadly, the sparklines below no longer work as Google have turned off the charts. Image-charts looked like a good alternative, but they only server the images over https which Crystal still doesn’t support. It’s probably possible to do something clever with a web service, I’ll look if I get the time. I had an interesting […]
Short and sweet! If you have current maintenance for SAP BI4.2 or Edge 4.2, you will now be able to download the new release. You’ll need a new licence key, request through the normal SAP site. Our test server should be available within the next few days and we’ll be seeing how smoothly in-place upgrades […]
It’s strange how unexpected problems can appear, even with a familar product. I do about one upgrade per month from a really old version of Crystal Enterprise or BO Enterprise, so I’ve now got it down to a smooth process. This week, it was an upgrade from Business Objects Enteprise XI (Release 1) to Crystal […]
That’s not a headline I ever expected to write! I’d just logged in to check a customer’s servers had updated correctly over the weekend to see that there was an outstanding, optional update for Windwos Server 2008. It’s also for every later version of Windows – Server & Client. It’s KB3102429 from 19th January. Further […]
Before you get excited, this hasn’t been released yet. SAP are promising 1st half of 2016, so somewhere between New Year and your summer holiday. It still makes an interesting read to see both specific features and general direction of the products. I’ve mentioned Crystal Server 2016 in here, but the name’s not official yet. […]
